Security Plan

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General Conditions

  • Email support only
  • Web page updates exclude, but are not limited to, image editing, graphic design, graphic editing, database design, database changes, programming, and search engine optimization.
  • Any work that exceeds the hourly limit included in your plan will be billed on an hourly basis of $75 per hour.
  • Content Maintenance time is strictly month to month.
  • Elevation is not responsible for changes made to Client’s web site(s) by other parties.
  • Elevation is not responsible for third-party plugins that may become unusable as a result of Content Maintenance performed.
  • Elevation will not repair Client’s website(s) that became compromised, hacked, or otherwise defaced or infected prior to ordering an Ongoing Support plan.
  • Recovery or repair of Client’s website is not guaranteed.
  • Availability of backups is not guaranteed.
  • Additional services not listed herein will be provided for a fee of $75.00 per hour. Elevation is not responsible for developing new content or writing new copy for Client. Client will be charged an additional fee for writing content, based on the hourly rate of $75.00 per hour.
  • Cancellation Fee: No refunds upon cancellation of subscription. All cancellations during the first twelve (12) months of the subscription will be subject to a cancellation fee of twelve (12) months of monthly fees less the number of months already paid.

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