- Email support only
- Web page updates exclude, but are not limited to, image editing, graphic design, graphic editing, database design, database changes, programming, and search engine optimization.
- Any work that exceeds one (1) hour will be billed on an hourly basis of $75 per hour.
- Unused time is not accumulative. Unused time does not transfer from month to month. Maintenance Services time is strictly month to month.
- Elevation is not responsible for changes made to Client’s web site(s) by other parties.
- Elevation is not responsible for third-party plugins that may become unusable as a result of Maintenance Services performed.
- Elevation will not repair Client’s website(s) that became compromised, hacked, or otherwise defaced or infected prior to ordering Maintenance Services.
- Recovery or repair of Client’s website is not guaranteed.
- Availability of backups is not guaranteed.
- Additional services not listed herein will be provided for a fee of $75.00 per hour. Elevation is not responsible for developing new content or writing new copy for Client. Client will be charged an additional fee for writing content, based on the hourly rate of $75.00 per hour.
- Cancellation Fee: No refunds upon cancellation of subscription. All cancellations during the first six (6) months of the subscription will be subject to a cancellation fee of six (6) months of monthly fees less the number of months already paid.